Frequently Asked Questions

Keyway Apartments stands out among apartments in Port Orchard by offering proximity to Port Orchard’s waterfront, downtown Bay Street, Puget Sound Naval Shipyard, Naval Base Kitsap, and bus and ferry stops. The professionally managed community offers thoughtfully designed apartment homes and on-site amenities such as a resort-style saltwater outdoor pool and spa, fitness center, outdoor pickleball court, clubhouse, recreation room, community kitchen and espresson bar, playground, package concierge service, electric vehicle chargers, and dog park.

The leasing office at Keyway Apartments is open Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 10:00 AM to 5:00 PM. The leasing office is closed on Sunday. Prospective residents should confirm current leasing office hours on the property website or by contacting the leasing team directly.

The leasing team at Keyway Apartments can be reached by phone at (855) 634-9127, by email at keywaylife@avenue5apt.com, or through the online contact form on the property website. Contacting the leasing office is the best way to ask questions about availability, pricing, and tours.

Renters insurance is required at Keyway Apartments, subject to the lease terms and community policy. Residents who need renters insurance recommendations may contact the leasing office, although residents may choose any provider.

Keyway Apartments offers a resident referral program for current residents, subject to program terms, eligibility, and availability. Residents should contact the leasing office for current referral details and reward information.

If apartment homes are fully leased, Keyway Apartments does not offer a waitlist for prospective residents. Prospective residents should contact the leasing team regarding current apartment availability, as apartment homes are leased on a first-come, first-served basis.

Keyway Apartments is a smoke-free community, and smoking or vaping policies apply to apartment homes, common areas, and amenity spaces. Residents should review the lease and community rules for the full smoking and vaping policy.

The leasing team at Keyway Apartments supports English and Spanish, and additional language assistance may be available depending on staffing and resources. Prospective residents should contact the leasing office to confirm current language support options.

Prospective residents can schedule a tour of Keyway Apartments by contacting the leasing office or using the online tour scheduling tool on the property website. Touring the community is a helpful way to explore apartment homes, amenities, and the neighborhood.

Keyway Apartments offers in-person guided, live video, and virtual tours, depending on scheduling availability. Prospective residents should contact the leasing office to confirm current tour options.

Prospective residents at Keyway Apartments may be able to tour a specific floor plan, apartment view, or similar layout, depending on current availability and access. The leasing office can help identify the best touring option based on what is open for viewing.

Keyway Apartments offers tours on Saturdays by appointment or on a walk-in basis. The property does not offer after-hours tours.

A valid government-issued photo ID is required for tours at Keyway Apartments. Additional documents, such as proof of income, may be helpful if you plan to apply during or after your visit.

Current apartment availability at Keyway Apartments can be viewed on the property website or confirmed with the leasing office. Availability may change quickly based on applications, move-ins, and upcoming vacancies.

Rent specials and move-in promotions at Keyway Apartments vary based on unit location and availability. Prospective residents should contact the leasing office or check the property website for the latest offers and leasing incentives.

Keyway Apartments offers a variety of apartment floor plans in Port Orchard, including one-bedroom, two-bedroom, and three-bedroom layouts. Floor plan options are designed to meet different lifestyle, household, and space needs.

Square footage at Keyway Apartments varies by floor plan, with apartment homes ranging from approximately 669 to 1,069 square feet. Prospective residents can review individual floor plans for layout details, room dimensions, and overall apartment size.

Apartment homes at Keyway Apartments may include finishes such as patios and balconies, dishwashers, and disposals, with select apartments offering upgraded interior features including renovated finishes, wood-burning fireplaces, and mountain views. Finishes can vary by apartment home, renovation level, and floor plan.

Apartment homes at Keyway Apartments include a full-size in-home washer and dryer. Residents should confirm specific in-home laundry features with the leasing office.

Apartments at Keyway Apartments do not have air conditioning, but are equipped with baseboard heating to support comfort in Port Orchard. Specific heating systems may vary by building, floor plan, or apartment home.

Apartment homes at Keyway Apartments include patios and balconies, and select homes include wood-burning fireplaces. Residents should confirm which floor plans include these features.

Apartment homes at Keyway Apartments do not include smart-home features.

Keyway Apartments offers accessible apartment features and step-free routes in select areas of the community. Prospective residents who need accessible features should contact the leasing office to discuss available options and accommodations.

Keyway Apartments is located at 1800 Sidney Avenue, Port Orchard, WA 98366, offering convenient access to local shopping, dining, employers, and transportation routes. Its location makes it easy for residents to connect with daily essentials and neighborhood destinations.

Keyway Apartments is located within the South Kitsap school district. Residents should verify school boundaries, enrollment requirements, and assignment details directly with the school district because attendance zones may change.

Parks near Keyway Apartments include Paul Powers Junior Park, Cedar Heights Forest, William A. Vanzee Memorial Park, Givens Community Center and Playfields, and South Kitsap Regional Park, giving residents access to outdoor recreation, walking paths, green space, and local gathering areas in Port Orchard. Nearby park access can be a valuable feature for renters seeking an active lifestyle.

Within about 10 minutes of Keyway Apartments, residents can find fitness options such as Planet Fitness, Golden Plank Yoga, GRITNESS Fitness and Sports Performance, and Westcoast Fitness. Nearby coffee shops include Starbucks, Dutch Bros, Port Orchard Coffee Company, Cove Coffee Co., and Cafe Elite. The property is also close to grocery stores such as Safeway, Walmart, and Fred Meyer. These nearby conveniences support a more connected and efficient daily routine in Port Orchard.

Nearby points of interest around Keyway Apartments include Sidney Art Gallery and Museum, Log Cabin Museum, Port Orchard Marina and Waterfront, Bay Street Shopping District, Puget Sound Naval Shipyard, and Naval Base Kitsap. This location helps residents stay connected to work, leisure, and everyday conveniences in Port Orchard.

Public transit near Keyway Apartments includes a bus stop at the front entrance, which serves the foot ferry terminal for Bremerton. Transit availability may help residents commute more easily throughout Port Orchard and nearby areas.

Pet-related stores close to Keyway Apartments include Pet Town, Willow Treats, and Tractor Supply Co. Nearby veterinary clinics include Integrated Veterinary ARTS, PawDoc Urgent Care, and Kitsap Veterinary Hospital, helping residents care for pets close to home. The property is also close to dog-friendly parks including William A. Vanzee Memorial Park and South Kitsap Regional Park.

Rent at Keyway Apartments in Port Orchard varies based on the apartment floor plan, square footage, location within the community, interior features, and current market availability. Prospective residents should check current pricing online or contact the leasing office for the latest rent ranges.

Keyway Apartments offers month-to-month leases and lease terms ranging from 3 to 12 months, with availability depending on seasonality, apartment type, and current leasing conditions. The leasing team can explain which lease lengths are available for specific apartment homes.

The standard security deposit amount at Keyway apartments is $400. The property does not offer an alternative deposit program.

When signing a lease at Keyway Apartments, residents may be charged fees such as a $60 per adult application fee, a $400 administrative fee, a $400 security deposit and, if applicable, a $400 pet fee, and other required move-in costs. Specific one-time fees should be reviewed with the leasing team before lease signing.

Monthly rent at Keyway Apartments includes the apartment home only. Other recurring monthly costs may consist of a service fee, pest control fee, water, sewer, trash, apartment gas, common-area gas, common-area electricity, cable, internet, parking, and pet rent when applicable. Costs vary by apartment home and lease terms.

Early termination at Keyway Apartments is governed by the lease agreement and may include notice requirements, repayment obligations, or lease-break fees. Residents should review the lease terms carefully and contact the leasing office for guidance on the process.

Lease renewals at Keyway Apartments are offered prior to the lease end date, with notice timing and renewal pricing provided in accordance with lease terms and local requirements. Renewal options may vary based on market conditions and apartment availability.

To apply for an apartment at Keyway Apartments, complete the online application or work with the leasing office to submit the required forms and supporting documents. Applicants are typically asked for identification, income information, and consent for screening.

Application approval timelines at Keyway Apartments typically depend on document completion, identity verification, and screening turnaround times, and may take approximately 24 to 48 hours. Processing times can vary based on weekends, holidays, or incomplete applications.

Qualification requirements at Keyway Apartments may include minimum income standards, credit history review, background screening, rental history, and other criteria listed in the rental requirements. Applicants should review the property’s official screening criteria for current standards.

Keyway Apartments accepts guarantors or co-signers for students or first-time renters, subject to the community’s rental criteria. Guarantors may help support applicants who do not independently meet income or credit requirements.

Background checks may be required as part of the standard apartment application process at Keyway Apartments, subject to applicable laws and screening policies. Screening may also include credit, rental history, and income verification.

Application and administrative fees at Keyway Apartments may include a $60 per adult application fee and a $400 administrative fee. Refundability varies by fee type, local requirements, and community policy, so applicants should confirm current terms before applying.

Roommates at Keyway Apartments can typically apply together for the same apartment home, subject to occupancy guidelines and screening requirements. Income, credit, and qualification standards may be reviewed individually, collectively, or both, depending on community policy.

If an application for Keyway Apartments is not approved, the applicant is typically notified according to applicable procedures and may receive information about next steps, if available. Screening outcomes are handled according to community policy and legal requirements. Any refundable fees will be refunded.

Residents at Keyway Apartments can pay rent through the online resident portal, which supports options such as ACH, debit card, and credit card. Online rent payment provides a convenient way to manage monthly housing costs.

Keyway Apartments does not offer flexible payment options.

Additional fees associated with paying rent at Keyway Apartments may include late fees of $125 per occurrence, non-sufficient funds fees of $75 per occurrence, and fees for certain online rent payment methods. Residents should review the lease for the exact late fee structure, timing, and any related payment policies.

Keyway Apartments offers electronic statements and auto-pay through the resident payment platform, helping residents manage rent more efficiently.

Utilities at Keyway Apartments are billed separately and not included in the monthly rent. Residents are typically responsible for electricity, gas, water, sewer, trash, internet, cable, and pest control. The leasing office can clarify which utilities are resident-paid.

Typical monthly utility costs at Keyway Apartments depend on the floor plan, apartment size, occupancy, seasonal usage, and local provider rates. Estimated utility costs are around $30 for water, $30 for trash, and $60 per person for sewer per month. Actual charges will vary.

Keyway Apartments offers free Wi-Fi in common areas. There is no property-mandated technology or cable fee.

Residents should contact the provider to confirm service levels and speed options.

Keyway Apartments offers uncovered, carport, and garage parking options.

Parking at Keyway Apartments is included in rent for uncovered parking; carports are available for $50 per month, and garages are $175 per month. Residents should confirm current parking charges with the leasing office.

Keyway Apartments offers electric vehicle charging stations. Charging rates are determined by the supplier.

Keyway Apartments does not offer bike storage, bike rooms, or bike racks for residents, although residents may use on-site storage spaces (available for an additional fee) to store their bikes.

On-site amenities at Keyway Apartments include a resort-style saltwater outdoor pool, resort-style spa, fitness center, outdoor pickleball court, clubhouse, recreation room, playground, EV chargers, dog park, package concierge service, community kitchen with espresso bar, covered parking, and parking garages, creating a more convenient and connected apartment living experience in Port Orchard. These amenity offerings support fitness, work, recreation, wellness, and social use.

Keyway Apartments has a resort-style saltwater outdoor pool, which is open from 10:00 AM to 10:00 PM. Pool hours are subject to seasonal operation, posted rules, and community policies.

Keyway Apartments offers a fitness center with weights, treadmills, exercise bikes, and other cardio and strength-training equipment. The fitness center is open 24 hours a day, 7 days a week, giving residents convenient access to workouts close to home.

Keyway Apartments has a clubhouse, and select spaces may be available to reserve for private use, depending on policy. Residents should contact the leasing office for more information on reservation fees, deposits, and usage rules.

Keyway Apartments does not offer dedicated coworking spaces or a business center. However, Wi-Fi access in the clubhouse and other common areas may meet the needs of residents who work remotely.

Package delivery at Keyway Apartments is managed through controlled-access 24/7 package lockers located in the leasing office.

Additional on-site storage is available at Keyway Apartments, subject to current inventory and lease terms. Residents should contact the leasing office for current availability and pricing.

Keyway Apartments offers resident events and social activities such as weekly Friday morning donut events and larger monthly resident events. Resident events can help build neighborhood connection and community engagement.

Security-related features at Keyway Apartments include fob-controlled access to the fitness center, recreation center, and pool deck, plus evening courtesy patrols. Residents should contact the leasing office for the most accurate description of current security features.

Keyway Apartments offers pet amenities including a dog park with toys, making daily routines more convenient for residents with pets.

Keyway Apartments allows up to two pets per apartment home and requires a refundable pet deposit of $400 per pet, a non-refundable pet fee of $400 per pet, and monthly pet rent of $50 per pet. There are no weight limits for pets, although breed restrictions apply.

Service animals and support animals at Keyway Apartments are handled in accordance with applicable laws and community procedures. Residents who need an accommodation should contact the leasing office regarding documentation and the approval process.

Residents at Keyway Apartments can submit a maintenance request through the resident portal, by contacting the leasing office, or by using the designated service request process for the community. Submitting complete details helps the maintenance team respond more efficiently. Emergency maintenance can be reached by calling the leasing office at (855) 634-9127 after hours and following the prompts for emergency service; these calls are automatically directed to the maintenance team. Residents should use the emergency line only for qualifying after-hours maintenance issues.

Maintenance response times at Keyway Apartments depend on the type of issue, service priority, parts availability, and staff scheduling. Routine requests are generally addressed as promptly as possible, while urgent issues are prioritized based on severity.

Emergency maintenance issues at Keyway Apartments generally include situations such as active flooding, loss of essential utilities where applicable, major plumbing leaks, fire-related hazards, security issues, or other urgent conditions. Residents should follow the property’s emergency maintenance guidelines for exact criteria.

Keyway Apartments provides preventive maintenance services such as filter changes, pest control, seasonal inspections, and other scheduled services. Residents should confirm service frequency and access procedures with the leasing office.

Before move-in at Keyway Apartments, the apartment home is typically prepared through standard turnover steps such as inspection, cleaning, maintenance review, and verification of readiness. Specific move-in preparation may vary by apartment condition and community procedures.

Keyway Apartments provides a move-in checklist. Recommendations for preferred local movers may be provided upon request. Residents should contact the leasing office for move-in planning resources and available guidance.

Keyway Apartments does not have elevators or designated loading zones for move-in. Residents who have questions about move-in processes, including those for move-in loading, should contact the leasing office.

Keyway Apartments conducts a thorough move-in and move-out inspection process to help document the condition of the apartment. Residents should contact the leasing office if they have any questions about move-in or move-out inspection procedures.

Move-out requirements at Keyway Apartments typically include providing proper notice, returning keys or access devices, removing personal belongings, and leaving the apartment in the required condition. Residents should review the lease and move-out instructions for exact expectations and deadlines.

Deposit refunds at Keyway Apartments are handled according to the lease agreement and applicable law, after any applicable deductions for damages, cleaning, unpaid balances, or other charges. Residents should review the lease for deposit refund timing and conditions.

Keyway Apartments accepts corporate and short-term leases, subject to availability, minimum lease requirements, and pricing adjustments.

Keyway Apartments accepts affordable housing vouchers or other rental assistance programs, subject to applicable laws, program requirements, and community availability. Prospective residents should contact the leasing office or check the property website for the most current information.

Keyway Apartments does not offer preferred-employer discounts or relocation partnerships.

Keyway Apartments does not offer by-the-bed leasing. However, the property does offer guarantor programs and short-term lease options, which may meet the needs of students.

Keyway Apartments offers a furniture rental partnership through CORT, allowing residents to furnish an apartment home without purchasing furniture outright. Availability, package details, and pricing vary.

Keyway Apartments offers sustainability or eco-friendly features such as LED lighting, recycling, and EV charging. These features can help support more efficient apartment living in Port Orchard.

Apartment homes and shared spaces at Keyway Apartments include energy-efficient systems such as LED lighting. Specific features vary by apartment home and building.